Priority Service
Pinpoint Priority Service offer expert installation, maintenance and support services.
Our designated installation and system support arm, Pinpoint Priority Service, has a specialist team of in-house installation and security engineers who have the expertise to quickly and efficiently install Pinpoint products to the highest possible standards.
Pinpoint’s Priority Service offers turnkey expert installation, maintenance, and support services.
Our designated installation and staff attack system support arm, ‘Pinpoint Priority Service’, is a specialist team of in-house installation and security engineers who quickly and efficiently install Pinpoint products meeting the highest safety standards.
As well as being Construction Industry Training Board (CITB) certified, our specialist engineers understand the sensitive environment in which they are working and ensure each installation is completed quickly, efficiently and with minimum disruption.
Service Guaranteed
Once the installation is complete, we provide a 12-month free warranty meaning, we'll keep your working free from additional charge. This includes all parts and labour, unless there has been a breakdown or fault which has been caused by outside influences.
During this 12-month period, we'll also carry out a preventative maintenance inspection, thoroughly checking all settings and connections and making any necessary adjustments or corrections.
We also provide a range of service and maintenance contracts to keep your Pinpoint system properly serviced throughout its lifetime.
24/7 Helpline Number
To assist valued Pinpoint customers, we've streamlined our contact options making it easier and quicker to get in touch.
For maintenance enquiries or system issues, please call +44 (0)1246 828484 or for Republic of Ireland +353 (0)1 885 1632, where a member of the support team will be on hand to discuss your enquiry 24/7. You can also email us at priority@pinpointlimited.com.
Consumable Purchases
If you're looking to purchase consumables such as PITs, pagers, test stations etc, you can do so by calling the above number or by emailing one of the team at sales@pinpointlimited.com.
Repairs
Our product technicians repair all Pinpoint products to the highest standards, use original parts and guarantee the work carried out.
If you have a product that you would like to book in for repair (costs associated) please contact us at +44(0)1333 421706 or email info@pinpointlimited.com
If your product is still under warranty, please quote this at the time of booking the repair.
To discuss taking out an extended warranty to benefit from free repairs and speedy turnaround speak to a member of the team on the number above.
To find out more about Pinpoint’s 24/7 customer Priority Service, please contact the Pinpoint team.